案例编号:
EN_Revised May 2024_4978
案例名称:
The Growth of Huaqiandai Secret-Recipe Grilled Fish
译名:
The Growth of Huaqiandai Secret-Recipe Grilled Fish
案例作者:
Li Dongxian, Pan Xuan, Ding Li
作者单位:
Renmin University of China
案例企业:
Henan Huaqiandai Catering Management Co.
中文关键词:
烤鱼;定位;产品策略;服务营销;渠道加盟;消费者心理
英文关键词:
grilled fish; positioning; product strategy; service marketing; franchising; consumer psychology
中文摘要:
花千代烤鱼作为一家河南本土餐饮企业,自2012年成立以来凭借以顾客为中心的产品策略和渠道加盟策略,成为全国第三大烤鱼餐饮品牌,版图从河南郑州扩张到全国,甚至海外。2020年,花千代烤鱼经受住了新冠疫情的考验,业绩持续保持增长并新增20多家加盟店。本案例描述了花千代烤鱼从成立到在市场站稳脚跟的发展历程以及创始人的思考,聚焦花千代烤鱼成长过程中的营销问题,启发学员在产品研发、渠道拓展、突发事件应对等方面的思考。
英文摘要:
Huaqiandai Secret-Recipe Grilled Fish, a catering brand based in Henan province, has now become the third best-known grilled fish brand in China. Huaqiandai was founded in 2012 and now its business has expanded from Zhengzhou city of Henan to all of China and even abroad, owing to its product and franchising strategies oriented to customers' needs. In 2020, Huaqiandai recovered from the COVID-19 epidemic and maintained a sustained growth with more than 20 franchised restaurants added. This case describes the development process of Huaqiandai, from its establishment to its firm foothold in the market, the thoughts of the founder, and marketing strategies during the development of the brand, inspiring students' thinking in product R&D, channel expansion, and emergency response.
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