用友集团：运用数字化构建人力资源管理的新活力
案例编号：
CN_2020RLZYGL_4714
被浏览次数：
4261
案例名称：
用友集团：运用数字化构建人力资源管理的新活力
译名：
UFIDA Group: Using digital technology to improve the adaptability of human resource management
案例作者：
冯云霞，武守强，用友网络科技股份有限公司集团人力资源部
作者单位：
中国人民大学商学院，北京第二外国语学院，用友网络科技股份有限公司集团人力资源部
译者：
-
案例企业：
用友网络科技股份有限公司
行业：
信息技术产业
学科领域：
数字化转型、人力资源管理、其他
规模：
大型
案例语种：
中文
案例类型：
描述型
中文关键词：
用友集团；数字化人力资源管理；COE；HRBP；SSC；组织能力
英文关键词：
UFIDA, Digitization HR, COE, HRBP, SSC, Organizational capability
中文摘要：
2019年是用友网络公司成长和发展的关键之年，在用友新阶段的战略目标驱动下，数字化为公司人力资源管理添力，并进一步提升其效能、服务性甚至是引领性。在用友公司，数字化工作场所、数字化人力资源运营以及运用数字化进行人力资源决策，帮助公司提升了运营效率和员工认同。用友人力资源管理中的三支柱即共享服务中心（SSC）、专家中心（COE）和人力资源管理业务伙伴（HRBP），都已实现了很大程度的数字化和智能化。基于员工全职业生命周期的管理，SSC和IT部门携手，共同建立起完整的信息系统，并已经成为公司大数据的主入口。 COE主导的任职资格和GOT绩效管理方法论更是与数字化进行有机结合，提升人事相关的决策质量和过程的动态管理。HRBP和业务携手，既有基于数据和工具的赋能，也有日常的沟通和互动，并在组织管理、制度设计等环节与业务部门共创，提升了领导力水平和事业部的集体战斗力。本案例以时间为线索，介绍了用友集团数字化人力资源建设的过程。用友集团数字化人力资源管理的价值很大，对用友集团的战略落地、人才发展和业务目标达成起到关键作用。本案例对于集团型企业组织进行数字化人力资源管理建设有借鉴意义和价值。
英文摘要：
2019 is a key year for UFIDA. Driven by UFIDA’s new strategic goals, digitalization has provided the energy to the company’s human resource management improving the efficiency and effectiveness. The services provided by HRM, its professionalism and even leadership have become more salient. At UFIDA, the workplaces, the human resource operations, and the process of performance management, etc. have been more and more digitalized for years. Technologies and its application have enhanced the efficiency of business operations, improved the employees’ commitment as well. The three pillars of human resource management, namely Shared Service Center (SSC), Expert Center (COE) and Human Resource Management Business Partner (HRBP), have all achieved a great degree of digitization, becoming more intelligent. Based on employees’ career life cycle, its SSC and IT department work together establishing a sound and reliable information system. This has become the major entry of the company\'s big data. In addition, both qualification system and GOT performance management system has won great popularity among talents and employees in the company. These tools developed and promoted by HRM department, combining with digitalization, has helped to improve the quality of personnel decision-making and make the business better, HRBP managers have worked closely with the line managers. Such collaborations among different departments have made the company a better and efficient workplace. This case describes how the company has been developed over decades. Based on the above, the functions of HRM has been introduced. More importantly, the case portrays how UFIDA Group have developed its Digital Human Resource Management(DHRM), making contributions to the implementation of the strategies, providing service to the employees and improving the efficiency for the businesses. This case is hopefully useful for the group company to design their digital human resource management system and the implementation accordingly.
适用对象：
MBA、EMBA
编写方式：
采编
开发时间：
2020
入库时间：
2020
索要案例使用说明：
确认订购本案例：
