UFIDA Group: Using digital technology to improve the adaptability of human resource management
Product Number：
EN_2020RLZYGL_8182
Page Views：
817
CaseName：
UFIDA Group: Using digital technology to improve the adaptability of human resource management
Authors：
Wu Shouqiang, Feng Yunxia
Author Affiliation：
Beijing International Studies University, Renmin University of China
Enterprise/Organization：
UFIDA Network Technology Co., Ltd.
Industry：
Information Technology
Discipline：
Human Resource Management
Scale：
Large
Language：
English
Type of Case：
Descriptive Case
KeyWords：
UFIDA, Digitization HR, COE, HRBP, SSC, Organizational capability
Abstract：
2019 is a key year for UFIDA. Driven by UFIDA’s new strategic goals, digitalization has provided the energy to the company’s human resource management improving the efficiency and effectiveness. The services provided by HRM, its professionalism and even leadership have become more salient. At UFIDA, the workplaces, the human resource operations, and the process of performance management, etc. have been more and more digitalized for years. Technologies and its application have enhanced the efficiency of business operations, improved the employees’ commitment as well. The three pillars of human resource management, namely Shared Service Center (SSC), Expert Center (COE) and Human Resource Management Business Partner (HRBP), have all achieved a great degree of digitization, becoming more intelligent. Based on employees’ career life cycle, its SSC and IT department work together establishing a sound and reliable information system. This has become the major entry of the company's big data. In addition, both qualification system and GOT performance management system has won great popularity among talents and employees in the company. These tools developed and promoted by HRM department, combining with digitalization, has helped to improve the quality of personnel decision-making and make the business better, HRBP managers have worked closely with the line managers. Such collaborations among different departments have made the company a better and efficient workplace. This case describes how the company has been developed over decades. Based on the above, the functions of HRM has been introduced. More importantly, the case portrays how UFIDA Group have developed its Digital Human Resource Management(DHRM), making contributions to the implementation of the strategies, providing service to the employees and improving the efficiency for the businesses. This case is hopefully useful for the group company to design their digital human resource management system and the implementation accordingly.
Intended Audience：
MBA、EMBA
Data Source：
Primary
Publication Date：
2020
Revision Date：
2020
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