Beijing Aquarium: The Twists and Turns of Digitization of Human Resources Management
案例编号：
EN_Revised May 2024QT_1768
被浏览次数：
1354
案例名称：
Beijing Aquarium: The Twists and Turns of Digitization of Human Resources Management
译名：
Beijing Aquarium: The Twists and Turns of Digitization of Human Resources Management
案例作者：
Feng Yunxia, Zhang Xia
作者单位：
Renmin University of China
译者：
-
案例企业：
Beijing Aquarium
行业：
服务业
学科领域：
数字化转型、人力资源管理、其他
规模：
中小型
案例语种：
英文
案例类型：
微案例
中文关键词：
-
英文关键词：
-
中文摘要：
为了快速响应新的商业环境和外部变化，北京海洋馆把数字化转型作为企业的战略核心。首先成立“标准化”办公室，对包括人力资源管理在内的各个业务流程进行标准化改造。完成后，人力资源部开始进行供应商选择，最终选定了一家国际知名系统供应商S公司和本土供应商易路公司联合打造海洋馆数字人力资源管理系统。但是数字化完成之后，S公司开发的人事和绩效两大子系统运行效果与期望相差甚远，表现出强烈的水土不服。海洋馆果断弃用这两大子系统，和S公司终止合作，改由易路公司重新实施。最终所有子系统成功上线，数字化改造完成。随后几个月的运营，效益显现，人力资源数字化改造和其他业务的数字化改造一起为北京海洋馆在疫情中成功突围，实现营收逆转立下了汗马功劳。
英文摘要：
In order to rapidly respond to new business environments and external changes, Beijing Aquarium took digital transformation as its strategic core. First, it established the Office of Standardization, conducting standardized transformation of all business processes including human resources management. Next, the human resources department identified potential suppliers, and finally decided on Company S, an internationally renowned system supplier. However, after digitization, it turned out that the operational results were not as successful as expected. The system design was complicated, which made it difficult for users to operate it independently. And more importantly, the human resources management of the system was not suitable for the aquarium. The aquarium resolutely gave up these two subsystems (the digital systems designed and delivered by company S), terminating cooperation with Company S. The aquarium collaborated instead with a local supplier, E-road company. Working closely together, all subsystems were successfully launched, and digital transformation of the Aquarium was completed. In the following months, the operation of the system enabled the aquarium to earn money and become profitable again. While many other companies suffered from losses during the COVID-19, Beijing Aquarium survived earning profits due to due to the digital transformation of human resources management, together with other business processes.
适用对象：
U ndergraduate、MBA、EMBA
编写方式：
采编
开发时间：
2022
入库时间：
Revised May 2024
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