经理—小组“连连看”，因人施用绩效高——H购物中心营运部的人事变动
案例编号：
CN_2021ZZXW_1528
被浏览次数：
2731
案例名称：
经理—小组“连连看”，因人施用绩效高——H购物中心营运部的人事变动
译名：
Matching managers and teams, leading by characteristics to achieve high performance——Personnel changes in the Operations Department of Century Golden Resources Shopping Centre
案例作者：
凌楚定、周怡涛
作者单位：
中国人民大学商学院
译者：
-
案例企业：
匿名
行业：
贸易/商业
学科领域：
组织行为、人力资源管理、其他
规模：
中小型
案例语种：
中文
案例类型：
微案例
中文关键词：
领导风格；目标—路径理论；领导—下属匹配
英文关键词：
Leadership style, Path-Goal Theory, Leader-subordinate match
中文摘要：
本案例为一个分析型微案例。案例以云南昆明H购物中心为背景，描写其营运部总监郭丽到任后，观察总结部门四位经理及四个小组的特点，发现部门绩效低下原因在于每一位经理的领导风格与其带领的小组特点可能存在一定的不兼容性。基于此原因，重新调整四位经理与被领导小组的对应关系，最终挽救营运部颓势，赢得年终业绩。通过本案例，有助于学生理解权变领导理论，尤其“目标——路径理论”，理解领导根据情境及下属特点调整领导目标并提供下属所需条件，以达到更高满意度及绩效。
英文摘要：
This case is a small analytical case. The case is set in the Century Golden Resources Shopping Centre in Kunming, Yunnan Province. It depicts Guo, the new arrived director of the operations department, observed and summarized the characteristics of the four managers and the four teams in the department, and eventually found that the reason for the low performance of the department was that the leadership style of the manager did not match the characteristics of the team being led. For this reason, the relationship between the four managers and the teams they lead was reorganized, and the Operations Department was eventually saved and the end of year performance won. This case is designed to help students understand the theory of contingency leadership, in particular the "goal-path theory". Understand that leaders should adapt their leadership goals to the situation and the characteristics of their subordinates and provide them with the conditions they need to achieve higher levels of satisfaction and performance.
适用对象：
本科、MBA
编写方式：
二手数据
开发时间：
2021
索要案例使用说明：
确认订购本案例：
