译名:
Ten Years of Grinding Sword——Six Sigma Journey of Jiangling Motors
中文关键词:
江铃汽车、六西格玛管理、质量领先、顾客满意,校级优秀案例
英文关键词:
Six Sigma Management, Quality Initiatives, Customer Satisfaction
中文摘要:
本案例系统介绍江铃汽车股份有限公司历时十余载的六西格玛管理发展历程及运作模式,包括其自上而下的推进模式、多层次的人才队伍建设、相应的制度建设和组织保障,并重点介绍了其独具特色的六西格玛项目运作的模式,旨在引导学生思考推行六西格玛管理的关键成功要素,并对如何优化和提升现行六西格玛管理体系提出管理建议。
英文摘要:
This case introduces systematically the development course and operational model of six sigma management in Jiangling Motors over decades, including the top-down implementation pattern,multi-level talent development system, corresponding institution building and organizational support. It emphasizes the distinctive operational process of six sigma project in Jiangling, aims at inspiring students to deliberate the CSFs of six sigma, and discussing how to optimize and improve current six sigma management system in Jiangling.
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