The Internet Boosts the High-Quality Medical Resource Allocation---the Management Practice at the West China Telemedicine Center
案例编号：
_2017YYGL_5250
被浏览次数：
2307
案例名称：
The Internet Boosts the High-Quality Medical Resource Allocation---the Management Practice at the West China Telemedicine Center
译名：
The Internet Boosts the High-Quality Medical Resource Allocation---the Management Practice at the West China Telemedicine Center
案例作者：
Wang Xiaofang, Luo Li, Li Weimin, Bai Huifang
作者单位：
Renmin Business School
译者：
-
案例企业：
West China Hospital of Sichuan University
行业：
生物制药
学科领域：
运营管理、信息系统与电子商务、其他
规模：
大型
案例语种：
中文、英文
案例类型：
描述型
中文关键词：
远程医学中心；运营管理；医疗服务
英文关键词：
Telemedicine Center; Operation Management; Medical service
中文摘要：
为了缓解我国西部地区医疗资源分配不均衡的问题，四川大学华西医院借助互联网信息技术，建立了华西远程医学中心，利用自身的医疗资源，帮助联盟医院和患者解决医疗问题并开展教育与合作。 本案例通过实地调研和文献研究，描述了华西远程医学中心的产生背景和运行现状，并提供了中心的联盟医院管理和远程会诊的相关数据，以此引发对华西远程医学中心未来深入发展的思考。本案例对理解基于互联网技术的在线诊疗与传统模式相比的优劣势，通过远程互联网实现医疗资源的均衡分配，以及互联网环境下传统医疗服务行业的运营管理、质量管理问题的探讨等具有一定的参考价值。
英文摘要：
Based on Internet technology, West China Hospital of Sichuan University has established the West China Telemedicine Center. As members of a healthcare alliance, local hospitals in Western China may connect through teleconsultation with West China Hospital for assistance in patient diagnosis and patient referrals. This case provides detailed information about the background and the operational process at this center. Data are provided to illustrate the operational performance for member hospital management and remote consultation. This case can help students understand the advantages and disadvantages of teleconsultation compared to the traditional offline consultation in health care. In addition, this case shows how high-quality medical resources become more balanced through Internet technology and how operation management theories and methodologies are used for analyzing and solving the practical problems in health industries.
适用对象：
Undergraduate,EE,MBA,EMBA
编写方式：
采编
开发时间：
2017
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