Product Number:
EN_2016ZLGL_3407
CaseName:
Ten Years of Grinding Sword——Six Sigma Journey of Jiangling Motors
Authors:
Xu Jingyue,Lv Chenming,Duan Yihong, Zhao Jiankun
Author Affiliation:
Renmin University of China
Enterprise/Organization:
Jiangling Motors
Discipline:
Strategy、Operations Management、General Management
Type of Case:
Decision Case
KeyWords:
Six Sigma Management, Quality Initiatives, Customer Satisfaction
Abstract:
This case introduces systematically the development course and operational model of six sigma management in Jiangling Motors over decades, including the top-down implementation pattern,multi-level talent development system, corresponding institution building and organizational support. It emphasizes the distinctive operational process of six sigma project in Jiangling, aims at inspiring students to deliberate the CSFs of six sigma, and discussing how to optimize and improve current six sigma management system in Jiangling.
Intended Audience:
Undergraduate,EE,MBA,EMBA
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